Dependencies for Android:

The location services in the device must be enabled to get the location data. Location services includes GPS, Cell Tower location and WiFi address.

Turn your device’s location on

  • Open your target’s device’s  Settings .
  • Under “Personal,” tap Location.
  • At the top, tap the On switch.

Location not uploading:

  • Make sure Internet is available.
  • Make sure Location Services are enabled.
  • Kindly, wait for 24 working hours.

Note: If still data does not upload, you may contact  Support ( for assistance.

in Troubleshooting Articles

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