Miscellaneous Features

Miscellaneous Features

Contacts

Requirement:

The contacts must be saved on target device memory only. The SIM card contacts will not upload.

Data not uploading:

1) Kindly allow 24 working hours.
2) Check Internet connection on target device.
3) Make sure contacts are saved on device memory.

Browsing History

Requirements:

1) The target user must be using custom/default web browser of the target phone.
2) The target user must not be using the browser in private or incognito mode.

Delay in data uploading:

1) Kindly allow 24 working hours.
2) Check Internet connection on target device.
3) Make sure that the target user is using custom/default web browser of the target phone.
4) Make sure that the target user is not using the browser in private or incognito mode.

Note: If still data does not upload, you may contact  Support (support@copy9.com) for assistance.

in Troubleshooting Articles

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