Purchase - Related Questions

Purchase – Related Questions

How do I buy Copy9 Software?
How long does it take to get the software after purchasing Copy9 ?
  • Purchase from home page (http://copy9.com/prices/)
    You will get the email containing your license the software and installation instructions right after your order gets confirmed and your payment processed.
  • Purchase from http://my.copy9.com/
    Your account will renew right after your order gets confirmed and your payment processed.
Are my credit card details safe with Copy9?
As you make the purchase, be assured that all your credit card details are absolutely safe with Copy9 . You will be redirected to 100% safe and secure checkout.

Will Copy9 show up on my credit card bill?
No, Copy9 name will not appear on your credit card bill.

How can I get a refund if I’m not happy with Copy9 ?
You are entitled to a refund if you are not satisfied with Copy9 software within the 1st 5-days of your purchase. All refunds will be in accordance with our refund policies. However, refunds can be avoided if you request professional help from our Customer Support. Please note that after the initial 5 days, no refund cases related to the general satisfaction will be entertained. For all refund and no-refund cases, please check out our Refund Policy page.

How long does it take the software to be shipped?
Please note that the Copy9 software does not get shipped. As soon as your payment is processed, You will get the email containing your license the software.

I have purchased the Copy9 software but haven’t received the email for installation instructions, what do I do?
It usually takes a few minutes to receive the email confirming your purchase and about installation instructions. However, if you fail to receive the email within 24 hours of the purchase, we recommend that you contact Customer Support through email support@copy9.com.

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